Reyds.Heat pumps · Boilers · Steam

ITS · South Africa

ITS Heat Pump Repairs in Johannesburg

ITS heat pump repairs across Gauteng. Locally supported commercial plant frequently found on hotel and hostel installations.

ITS equipment we work on includes commercial and industrial hot water heat pumps. Commonly replaced parts on this brand are compressors, contactors, controllers, and we keep or source these against the unit's model and serial plate rather than by guesswork.

Heat pump repairs cover the refrigeration circuit, the electrical control side and the water side of the unit. Most call-outs we attend start as 'no hot water', but the underlying fault is usually a failed capacitor, a blocked evaporator, a defrost sensor out of tolerance, or a slow refrigerant loss that only shows up under load.

Control scheduling is often the cheapest available improvement, particularly where heating windows overlap with peak tariff periods. Where a site runs on borehole water, hardness and iron content shorten service intervals considerably and are worth testing before setting a maintenance plan.

Parts
Compressors, contactors, controllers
Turnaround
Most single-unit repairs are completed in one visit when parts are ex-stock.
Call
069 268 0988

What is included

Scope of work

  • Compressor, capacitor and contactor testing and replacement
  • Fan motor, blade and bearing replacement
  • Refrigerant leak detection, repair and recharge (R410A, R32, R134a)
  • Reversing valve, TXV and EEV diagnosis
  • Controller, sensor and PCB fault-finding
  • Circulation pump, flow switch and non-return valve replacement

Technical detail

Specifications

Typical capacities3 kW – 120 kW thermal
Refrigerants handledR410A, R32, R134a, R417A
Supply220 V single phase and 400 V three phase
Test equipmentElectronic leak detection, clamp meters, digital manifolds
ITS rangesCommercial and industrial hot water heat pumps

When to call

Symptoms we see on this equipment

  • Water heats slowly or only to 35–40 °C
  • Unit runs continuously without reaching setpoint
  • Ice build-up on the evaporator outside of a defrost cycle
  • Breaker trips shortly after start-up

FAQs

Frequently asked questions

Are you an authorised ITS agent?

We are an independent specialist. We repair and maintain ITS equipment using correct-specification parts, and where a unit is still under manufacturer warranty we will tell you before doing anything that could affect it.

Can you get ITS parts?

Compressors, contactors, controllers for ITS are ordered against the model and serial plate. Where an original part has a long lead time we will offer a compatible equivalent and say clearly which one is being fitted.

What does ITS heat pump repairs include?

Compressor, capacitor and contactor testing and replacement, Fan motor, blade and bearing replacement, Refrigerant leak detection, repair and recharge (R410A, R32, R134a), plus verification that the unit performs to the manufacturer's stated figures after the repair.

Where do you service ITS equipment?

Across Johannesburg, Ekurhuleni, West Rand, Midrand, Centurion and Pretoria. Call 069 268 0988 to confirm attendance for your address.

Is it worth repairing an older ITS unit?

Where the tank or coil has perforated, replacement is usually the honest answer and we will say so on site. Locally supported commercial plant frequently found on hotel and hostel installations.

ITS heat pump repairs

Serving Johannesburg, Ekurhuleni, West Rand, Midrand, Centurion and Pretoria.