Commercial ice plant

Ice Machine Maintenance Contracts in Johannesburg & Gauteng

Planned maintenance with scheduled descaling, sanitising and filter changes.

Planned maintenance is priced on measured water hardness, daily run hours and how critical the ice is to the operation. Restaurants and bars typically want quarterly attendance; healthcare, laboratory and food-processing plant usually monthly or six-weekly with documented hygiene records.

012 546 6670 WhatsApp 069 268 0988 info@reyds.co.za

Turnaround: Standard visits are two to four hours per machine on a fixed schedule.
Areas covered: 243 areas across Gauteng
Call: 069 268 0988

What is included

Scope of work

Scheduled descale and sanitise visits
Water filter and cartridge replacement
Refrigerant and electrical condition monitoring
Bin, chute and drain hygiene
Written hygiene and condition records
Priority breakdown response between visits

Symptoms

When to call us

Repeated breakdowns between call-outs
Health inspection findings on ice quality
No maintenance history on the plant

What we work on

Plant specification

Machine types	Cube, half-dice, full-dice, flake, nugget, tube, block and gourmet ice
Configurations	Self-contained undercounter, modular head on bin, remote condenser, split plant
Condenser types	Air-cooled, water-cooled and remote air-cooled
Refrigerants	R134a, R404A, R448A, R449A, R290 and R600a depending on model and age
Output range	20 kg/24 h undercounter through to 1 000 kg+/24 h modular and flake plant
Water supply	Potable cold feed, typically 1–6 bar, with filtration and softening where hardness demands
Electrical	230 V single phase on smaller plant; 400 V three phase on large modular and flake machines
Control	Thermostatic or electronic harvest control, bin level probes and timed purge cycles
Common wear parts	Water inlet valves, float valves, water pumps, spray bars, hot gas valves, contactors, fan motors
Hygiene	Food-contact sanitising of evaporator, chute, bin and water circuit at every service

Cube to block plant

Machine types covered

Cube Ice Machines

Bar, restaurant and hotel cube machines on storage bins or undercounter.

Flake Ice Machines

Flake plant for fish, meat, produce display and process cooling.

Nugget Ice Machines

Nugget ice machines for healthcare, dispensing and beverage service.

Tube Ice Machines

Tube ice plant for packaged ice, beverage and industrial cooling.

Block Ice Machines

Block ice plant for transport cooling, fisheries and events.

Gourmet & Ball Ice Machines

Clear gourmet ice machines for cocktail bars and premium venues.

Undercounter Ice Machines

Self-contained undercounter machines with built-in ice storage.

Modular Ice Machines & Bins

Modular head units mounted on storage bins for higher volume duty.

Water-Cooled Ice Machines

Water-cooled ice plant for hot kitchens and enclosed plantrooms.

Remote Condenser Ice Machines

Split ice plant with roof or external condensers.

Fault library

Related faults

Service areas

Ice Machine Maintenance Contracts by area

Brand support

Brands supported

Also relevant

Other ice machine services

Ice Machine Repairs

Breakdown repair of commercial ice machines that have stopped producing or dropped output.

Ice Machine Servicing

Full service including descale, sanitise, refrigeration checks and output verification.

Ice Machine Installation

Supply and installation of commercial ice machines, bins and remote condensers.

Ice Machine Replacement

Repair-versus-replace assessment and like-for-like or upsized replacement.

Emergency Ice Machine Repairs

Same-day breakdown attendance where ice loss is stopping trade.

Ice Machine Descaling

Chemical descale of evaporator, sump, pump and water circuit.

Ice Machine Sanitising & Hygiene

Food-safe sanitising of evaporator, chute, bin and dispenser.

Ice Machine Water Filter Replacement

Filter and cartridge changes with hardness testing.

Ice Machine Compressor Replacement

Sealed-system compressor replacement with correct recharge.

Ice Machine Gas Refill & Leak Repair

Leak detection, repair and weighed refrigerant recharge.

Ice Machine Thermostat & Control Repairs

Harvest control, probe, timer and PCB fault repair.

Ice Machine Water Pump Repairs

Circulation pump, sump and spray bar repair.

Ice Machine Evaporator & Plate Repairs

Evaporator inspection, descale and plate replacement.

Ice Machine Condenser Cleaning

Air and water-cooled condenser cleaning and airflow correction.

Ice Machine Relocation

Safe decommission, move and recommission of ice plant.

Ice Bin & Dispenser Repairs

Storage bin, chute, gasket and dispenser repair.

Ice Machine Commissioning

Documented commissioning with measured output and cube weight.

Ice Machine Output Audit

Measured capacity audit against site peak demand.

Ice Machine Hygiene Compliance

HACCP-aligned hygiene programme and documentation for ice plant.

FAQs

Frequently asked questions

Do you attend ice machine maintenance contracts in Johannesburg?

Yes. Johannesburg falls inside our standard Johannesburg coverage. Call-outs are run from the central Johannesburg base, which keeps attendance windows short for kitchens in the northern and central suburbs. Call 069 268 0988 to book an attendance slot.

How long does ice machine maintenance contracts take?

Standard visits are two to four hours per machine on a fixed schedule.

Which machines do you work on in Johannesburg?

Everything from self-contained undercounter machines to modular heads on bins and production plant, including cube ice machines, flake ice machines, nugget ice machines. The installed base here runs from single undercounter bar machines through to modular hotel plant and flake counters, so the first job is establishing exactly what is installed and how hard it is worked.

Which brands are covered?

We service all common commercial makes, including Ice-O-Matic, Brema, Icematic, Simag, and can source the usual wear parts — inlet valves, float valves, pumps, spray bars, thermostats and fan motors.

What is included in the price?

The visit covers scheduled descale and sanitise visits, water filter and cartridge replacement, refrigerant and electrical condition monitoring and a written record of findings. Parts are quoted before fitting unless you have authorised a repair limit.

A related problem is "Ice Machine Not Harvesting" — is that covered?

Ice forms on the plate but never releases into the bin. That is diagnosed on the same visit, and the fault page for Johannesburg sets out the usual causes and how we test for them.

Book ice machine maintenance contracts

Attendance throughout Johannesburg, Ekurhuleni, West Rand, Midrand, Centurion and Pretoria.

012 546 6670 WhatsApp 069 268 0988 Request a quote