Priority attendance
Small or Partial Cubes
Cubes are thin, small or only formed on part of the plate.
We diagnose in order of likelihood rather than replacing parts speculatively, starting with the water circuit and harvest cycle before any sealed-system work is quoted.
- Urgency
- Priority
- Coverage
- Johannesburg, Ekurhuleni, West Rand, Midrand, Centurion and Pretoria
- Call
- 069 268 0988
What we check first
Likely causes
- Low water level in the sump
- Blocked spray bar sections
- Weak water pump
- Short freeze cycle from control drift
- Low refrigerant charge
How it is tested
Diagnostic sequence
- Check sump level and float setting
- Clear spray bars and distributors
- Measure pump flow
- Time the freeze cycle
- Read pressures and superheat
Repair route
Services that resolve this fault
Ice Machine Repairs
Breakdown repair of commercial ice machines that have stopped producing or dropped output.
Ice Machine Servicing
Full service including descale, sanitise, refrigeration checks and output verification.
Ice Machine Maintenance Contracts
Planned maintenance with scheduled descaling, sanitising and filter changes.
Ice Machine Installation
Supply and installation of commercial ice machines, bins and remote condensers.
Ice Machine Replacement
Repair-versus-replace assessment and like-for-like or upsized replacement.
Emergency Ice Machine Repairs
Same-day breakdown attendance where ice loss is stopping trade.
Ice Machine Descaling
Chemical descale of evaporator, sump, pump and water circuit.
Ice Machine Sanitising & Hygiene
Food-safe sanitising of evaporator, chute, bin and dispenser.
Service areas
Small or Partial Cubes by area
- Small or Partial Cubes Johannesburg
- Small or Partial Cubes Sandton
- Small or Partial Cubes Randburg
- Small or Partial Cubes Rosebank
- Small or Partial Cubes Midrand
- Small or Partial Cubes Fourways
- Small or Partial Cubes Bryanston
- Small or Partial Cubes Morningside
- Small or Partial Cubes Bedfordview
- Small or Partial Cubes Germiston
- Small or Partial Cubes Boksburg
- Small or Partial Cubes Benoni
- Small or Partial Cubes Kempton Park
- Small or Partial Cubes Edenvale
- Small or Partial Cubes Alberton
- Small or Partial Cubes Springs
- Small or Partial Cubes Brakpan
- Small or Partial Cubes Roodepoort
- Small or Partial Cubes Krugersdorp
- Small or Partial Cubes Randfontein
- Small or Partial Cubes Florida
- Small or Partial Cubes Northcliff
- Small or Partial Cubes Rivonia
- Small or Partial Cubes Woodmead
- Small or Partial Cubes Sunninghill
- Small or Partial Cubes Kyalami
- Small or Partial Cubes Centurion
- Small or Partial Cubes Midstream
- Small or Partial Cubes Irene
- Small or Partial Cubes Lanseria
- Small or Partial Cubes Pretoria
- Small or Partial Cubes Pretoria East
- Small or Partial Cubes Pretoria North
- Small or Partial Cubes Rosslyn
- Small or Partial Cubes Silverton
- Small or Partial Cubes Centurion Highveld
- Small or Partial Cubes Wynberg
- Small or Partial Cubes Isando
- Small or Partial Cubes Jet Park
- Small or Partial Cubes Modderfontein
- Small or Partial Cubes Honeydew
- Small or Partial Cubes Ruimsig
- Small or Partial Cubes Melville
- Small or Partial Cubes Parktown
- Small or Partial Cubes Braamfontein
- Small or Partial Cubes Soweto
- Small or Partial Cubes Lenasia
- Small or Partial Cubes Roodepoort West
- Small or Partial Cubes Sandown
- Small or Partial Cubes Illovo
- Small or Partial Cubes Hyde Park
- Small or Partial Cubes Douglasdale
- Small or Partial Cubes Greenstone
- Small or Partial Cubes Wadeville
- Small or Partial Cubes Nigel
- Small or Partial Cubes Vereeniging
- Small or Partial Cubes Meyerton
- Small or Partial Cubes Sebokeng
- Small or Partial Cubes Tembisa
- Small or Partial Cubes Alexandra
- Small or Partial Cubes Bryanston East
- Small or Partial Cubes Bryanston West
- Small or Partial Cubes Bryanston Ext 3
- Small or Partial Cubes Bryanston Ext 7
- Small or Partial Cubes Bryanston Ext 8
- Small or Partial Cubes Bryanston Ext 11
- Small or Partial Cubes Bryanston Ext 15
- Small or Partial Cubes Morningside Ext
- Small or Partial Cubes Morningside Manor
- Small or Partial Cubes Morningside Ext 40
- Small or Partial Cubes Morningside Hills
- Small or Partial Cubes River Club
- Small or Partial Cubes River Club Estate
- Small or Partial Cubes Sandown Ext
- Small or Partial Cubes Strathavon
- Small or Partial Cubes Illovo Ext
- Small or Partial Cubes Inanda
- Small or Partial Cubes Inanda Ridge
- Small or Partial Cubes Atholl
- Small or Partial Cubes Atholl Gardens
- Small or Partial Cubes Atholl Ext
- Small or Partial Cubes Wierda Valley
- Small or Partial Cubes Wierda Valley Ext
- Small or Partial Cubes Parkmore
- Small or Partial Cubes Parkmore Ext
- Small or Partial Cubes Hurlingham
- Small or Partial Cubes Hurlingham Estate
- Small or Partial Cubes Hurlingham Manor
- Small or Partial Cubes Hurlingham Ext
- Small or Partial Cubes Benmore
- Small or Partial Cubes Benmore Gardens
- Small or Partial Cubes Benmore Gardens Ext
- Small or Partial Cubes Duxberry
- Small or Partial Cubes Duxberry Ext
- Small or Partial Cubes Sunninghill Gardens
- Small or Partial Cubes Sunninghill Ext
- Small or Partial Cubes Rivonia Ext
- Small or Partial Cubes Edenburg
- Small or Partial Cubes Edenburg Ext
- Small or Partial Cubes Dainfern
- Small or Partial Cubes Dainfern Valley
- Small or Partial Cubes Dainfern Golf Estate
- Small or Partial Cubes Dainfern Ridge
- Small or Partial Cubes Dainfern Valley Estate
- Small or Partial Cubes Fourways Gardens
- Small or Partial Cubes Fourways Gardens Estate
- Small or Partial Cubes Lone Hill
- Small or Partial Cubes Lone Hill East
- Small or Partial Cubes Lone Hill Ext
- Small or Partial Cubes Beverley
- Small or Partial Cubes Beverley Gardens
- Small or Partial Cubes Craigavon
- Small or Partial Cubes Craigavon Ext
- Small or Partial Cubes Cedar Lakes
- Small or Partial Cubes Cedar Creek
- Small or Partial Cubes Cedar Hills
- Small or Partial Cubes Broadacres
- Small or Partial Cubes Broadacres Estate
- Small or Partial Cubes Broadacres Ext
- Small or Partial Cubes Chartwell
- Small or Partial Cubes Chartwell Country Estate
- Small or Partial Cubes Chartwell North
- Small or Partial Cubes Steyn City
- Small or Partial Cubes Kengies
- Small or Partial Cubes Norscot
- Small or Partial Cubes Norscot Slopes
- Small or Partial Cubes Douglasdale Ext
- Small or Partial Cubes Magaliessig
- Small or Partial Cubes Magaliessig Ext
- Small or Partial Cubes Paulshof
- Small or Partial Cubes Paulshof Ext
- Small or Partial Cubes Rosebank Ext
- Small or Partial Cubes Parkwood
- Small or Partial Cubes Parkwood Estate
- Small or Partial Cubes Saxonwold
- Small or Partial Cubes Saxonwold Ext
- Small or Partial Cubes Houghton Estate
- Small or Partial Cubes Houghton
- Small or Partial Cubes Houghton Estate Ext
- Small or Partial Cubes Upper Houghton
- Small or Partial Cubes Lower Houghton
- Small or Partial Cubes Killarney
- Small or Partial Cubes Parktown North
- Small or Partial Cubes Parkview
- Small or Partial Cubes Parkview North
- Small or Partial Cubes Westcliff
- Small or Partial Cubes Westcliff Ext
- Small or Partial Cubes Dunkeld
- Small or Partial Cubes Dunkeld West
- Small or Partial Cubes Hyde Park Ext
- Small or Partial Cubes Craighall
- Small or Partial Cubes Craighall Park
- Small or Partial Cubes Craighall North
- Small or Partial Cubes Melrose
- Small or Partial Cubes Melrose North
- Small or Partial Cubes Melrose Estate
- Small or Partial Cubes Melrose Arch
- Small or Partial Cubes Birdhaven
- Small or Partial Cubes Oaklands
- Small or Partial Cubes The Gardens
- Small or Partial Cubes Forest Town
- Small or Partial Cubes Riviera
- Small or Partial Cubes Waverley
- Small or Partial Cubes Norwood
- Small or Partial Cubes Orchards
- Small or Partial Cubes Northcliff Ridge
- Small or Partial Cubes Northcliff Ext
- Small or Partial Cubes Blackheath
- Small or Partial Cubes Blackheath Ext
- Small or Partial Cubes Franklin Roosevelt Park
- Small or Partial Cubes Fairland
- Small or Partial Cubes Fairland Ext
- Small or Partial Cubes Randpark
- Small or Partial Cubes Randpark Ridge
- Small or Partial Cubes Randpark Ext
- Small or Partial Cubes Randpark Golf Estate
- Small or Partial Cubes Boskruin
- Small or Partial Cubes Boskruin Ext
- Small or Partial Cubes Bromhof
- Small or Partial Cubes Bromhof Ext
- Small or Partial Cubes Robin Hills
- Small or Partial Cubes Robin Hills Ext
- Small or Partial Cubes Weltevreden Park
- Small or Partial Cubes Weltevreden Park Ext
- Small or Partial Cubes Constantia Kloof
- Small or Partial Cubes Constantia Kloof Ext
- Small or Partial Cubes Radiokop
- Small or Partial Cubes Radiokop Ext
- Small or Partial Cubes North Riding
- Small or Partial Cubes Northwold
- Small or Partial Cubes Northwold Ext
- Small or Partial Cubes Kya Sand
- Small or Partial Cubes Waterfall
- Small or Partial Cubes Waterfall Country Estate
- Small or Partial Cubes Waterfall Estate
- Small or Partial Cubes Waterfall Valley
- Small or Partial Cubes Waterfall Hills
- Small or Partial Cubes Waterfall Village
- Small or Partial Cubes Waterfall Ridge
- Small or Partial Cubes Carlswald
- Small or Partial Cubes Carlswald North
- Small or Partial Cubes Carlswald Estate
- Small or Partial Cubes Kyalami Estate
- Small or Partial Cubes Kyalami Hills
- Small or Partial Cubes Kyalami Gardens
- Small or Partial Cubes Blue Hills
- Small or Partial Cubes Blue Hills Estate
- Small or Partial Cubes Beaulieu
- Small or Partial Cubes Beaulieu Estate
- Small or Partial Cubes Noordwyk
- Small or Partial Cubes Noordwyk Ext
- Small or Partial Cubes Crowthorne
- Small or Partial Cubes Crowthorne AH
- Small or Partial Cubes Glenferness
- Small or Partial Cubes Glenferness AH
- Small or Partial Cubes Halfway Gardens
- Small or Partial Cubes Halfway House
- Small or Partial Cubes Midstream Estate
- Small or Partial Cubes Midstream Ridge
- Small or Partial Cubes Midstream Meadows
- Small or Partial Cubes Glenvista
- Small or Partial Cubes Glenvista Ext
- Small or Partial Cubes Glenanda
- Small or Partial Cubes Glenanda Ext
- Small or Partial Cubes Bassonia
- Small or Partial Cubes Bassonia Estate
- Small or Partial Cubes Bassonia Rock
- Small or Partial Cubes Mondeor
- Small or Partial Cubes Mondeor Ext
- Small or Partial Cubes Mondeor Ridge
- Small or Partial Cubes Mulbarton
- Small or Partial Cubes Mulbarton Ext
- Small or Partial Cubes Meyersdal
- Small or Partial Cubes Meyersdal Eco Estate
- Small or Partial Cubes Meyersdal Nature Estate
- Small or Partial Cubes Meyersdal Crest
- Small or Partial Cubes Meyersdal Ext
- Small or Partial Cubes Winchester Hills
- Small or Partial Cubes Winchester Hills Ext
- Small or Partial Cubes Oakdene
- Small or Partial Cubes Oakdene Ext
- Small or Partial Cubes The Hill
- Small or Partial Cubes The Hill Ext
Fault library
Other ice machine faults
Ice Machine Not Making Ice
Machine has power and runs but produces no ice at all.
Ice Machine Not Harvesting
Ice forms on the plate but never releases into the bin.
Cloudy or Hollow Ice Cubes
Cubes are white, soft, hollow or misshapen.
Ice Machine Low Output
Machine works but makes far less ice than the rating.
Ice Machine Leaking Water
Water on the floor around or under the machine.
Noisy Ice Machine
Grinding, knocking, squealing or rattling in operation.
Ice Machine Freezing Up
Ice builds on the suction line, plate or in the bin, jamming the machine.
Ice Machine Tripping the Breaker
Machine trips its breaker or earth leakage on start or during a cycle.
Ice With Off Taste or Smell
Ice tastes or smells wrong and gets rejected in service.
Ice Machine Overflowing
Water overflows the sump or bin during operation.
Long Freeze Cycles
Freeze cycles take far longer than the manufacturer's timing.
Ice Machine Compressor Failure
Compressor is seized, open circuit or not pumping.
Ice Machine Refrigerant Leak
Output falls progressively and pressures read low.
Flake Machine Auger or Gearbox Failure
Flake or nugget machine runs but delivers no ice, or jams.
Ice Melting in the Bin
Stored ice melts away between services or fuses into a block.
FAQs
Frequently asked questions
What causes small or partial cubes?
The usual causes are low water level in the sump, blocked spray bar sections, weak water pump, short freeze cycle from control drift. Which one applies is settled on site by measurement, not guesswork.
How quickly can you attend in Johannesburg?
Priority attendance applies to this fault. Call-outs are run from the central Johannesburg base, which keeps attendance windows short for kitchens in the northern and central suburbs. Call 069 268 0988 for the next available slot.
How is it diagnosed?
Check sump level and float setting; Clear spray bars and distributors; Measure pump flow; Time the freeze cycle; Read pressures and superheat.
Is this common on tube ice machines?
Tube plant is production equipment: downtime is measured in lost tonnes, so planned maintenance is far cheaper than breakdown attendance. On tube ice machines in Johannesburg we see this fault regularly, usually alongside overdue descaling.
Which service will fix it?
Ice Machine Servicing normally resolves it. Half a day per machine, including refill and a full production cycle.
Can we keep operating in the meantime?
Sometimes — where the fault is a water-side problem the machine can often be run on reduced output until parts arrive. Where a compressor or leak is involved we advise buying in bagged ice while the repair is completed.
Report small or partial cubes
Diagnostic attendance across Johannesburg, Ekurhuleni, West Rand, Midrand, Centurion and Pretoria.