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Norwood · Same-day

Boiler Flame Failure in Norwood

The burner lights then loses flame within seconds and locks out. This page covers how we diagnose and repair it on boilers in Norwood.

This fault is normally treated as same-day work because the site has effectively lost hot water, steam or safe operation.

Norwood is a high-value residential pocket of Rosebank, typically with multiple geysers or a heat pump on buffer storage, and in many cases pool or underfloor heating on the same plantroom. Where a site runs on borehole water, hardness and iron content shorten service intervals considerably and are worth testing before setting a maintenance plan.

Area
Norwood, Johannesburg
Equipment
Boilers
Call
069 268 0988

What we find here

Likely causes

  • Dirty or cracked flame rod
  • Failed UV scanner
  • Poor earth on the flame sensing circuit
  • Incorrect air/fuel ratio
  • Fluctuating gas supply pressure

How it is confirmed

Diagnostic sequence

  • Flame signal measurement in microamps
  • Earth continuity test
  • Combustion analysis through the firing range
  • Gas pressure under load

FAQs

Frequently asked questions

What causes boiler flame failure?

The usual causes are dirty or cracked flame rod, failed uv scanner, poor earth on the flame sensing circuit, incorrect air/fuel ratio. Which one it is can only be confirmed by measurement, not by symptom alone.

How do you diagnose it?

Flame signal measurement in microamps; Earth continuity test; Combustion analysis through the firing range; Gas pressure under load. The readings are recorded so the repair decision is based on data.

Can I keep using the system in the meantime?

No — isolate the plant and call 069 268 0988. Running it in this condition risks further damage or an unsafe situation.

Do you attend this fault in Norwood?

Yes. Technicians work out of the central Johannesburg base, which keeps travel time short for northern-suburb call-outs. Norwood falls inside our core northern-suburb route, so response is normally same-day for loss-of-hot-water call-outs.

Boiler Flame Failure — Norwood

Norwood falls inside our core northern-suburb route, so response is normally same-day for loss-of-hot-water call-outs.