Reyds.Heat pumps · Boilers · Steam

Glenferness · Priority attendance

Cloudy or Hollow Ice Cubes in Glenferness

Cloudy or Hollow Ice Cubes in Glenferness, Midrand & Centurion. Cubes are white, soft, hollow or misshapen.

Urgency for this fault is normally priority. Midrand and Centurion sit on the route between the Johannesburg and Pretoria runs, so attendance windows here are usually the shortest available.

The ice plant here is mostly estate clubhouses, guest houses, small restaurants and private bars, so the work is weighted towards undercounter and small modular machines. Water in this part of Gauteng is moderately hard, so scale on evaporator plates, spray bars and float valves is the single most common reason output drifts below the plate rating.

We diagnose in order of likelihood rather than replacing parts speculatively: descale water circuit and inspect spray bars, then measure pump flow and current, then check purge cycle operation.

Area
Glenferness, Midrand & Centurion
Urgency
Priority
Call
069 268 0988

What we check first

Likely causes

  • Scale in the sump, pump and spray bars
  • Blocked spray bar holes reducing water distribution
  • Water circuit not purging dissolved solids
  • Weak water pump flow
  • Hard or untreated water supply

How it is tested

Diagnostic sequence

  • Descale water circuit and inspect spray bars
  • Measure pump flow and current
  • Check purge cycle operation
  • Test water hardness
  • Compare cube weight before and after descale

FAQs

Frequently asked questions

What causes cloudy or hollow ice cubes?

The usual causes are scale in the sump, pump and spray bars, blocked spray bar holes reducing water distribution, water circuit not purging dissolved solids, weak water pump flow. Which one applies is settled on site by measurement, not guesswork.

How quickly can you attend in Glenferness?

Priority attendance applies to this fault. Midrand and Centurion sit on the route between the Johannesburg and Pretoria runs, so attendance windows here are usually the shortest available. Call 069 268 0988 for the next available slot.

How is it diagnosed?

Descale water circuit and inspect spray bars; Measure pump flow and current; Check purge cycle operation; Test water hardness; Compare cube weight before and after descale.

Is this common on flake ice machines?

Flake plant fails mechanically more often than refrigeration-wise: water seals, bearings and gearboxes are the parts that decide machine life. On flake ice machines in Glenferness we see this fault regularly, usually alongside overdue descaling.

Which service will fix it?

Ice Machine Descaling normally resolves it. Two to four hours per machine.

Can we keep operating in the meantime?

Sometimes — where the fault is a water-side problem the machine can often be run on reduced output until parts arrive. Where a compressor or leak is involved we advise buying in bagged ice while the repair is completed.

Cloudy or Hollow Ice Cubes in Glenferness

Glenferness falls inside our core northern-suburb route, so response is normally same-day for loss-of-hot-water call-outs.