Lenasia · Priority attendance
Cloudy or Hollow Ice Cubes in Lenasia
Cloudy or Hollow Ice Cubes in Lenasia, Johannesburg. Cubes are white, soft, hollow or misshapen.
Urgency for this fault is normally priority. Call-outs are run from the central Johannesburg base, which keeps attendance windows short for kitchens in the northern and central suburbs.
The ice plant here is mostly estate clubhouses, guest houses, small restaurants and private bars, so the work is weighted towards undercounter and small modular machines. Where a site is on borehole or stored water, hardness and sediment shorten descaling intervals sharply, which is why we take a hardness reading before setting a maintenance schedule.
We diagnose in order of likelihood rather than replacing parts speculatively: descale water circuit and inspect spray bars, then measure pump flow and current, then check purge cycle operation.
- Area
- Lenasia, Johannesburg
- Urgency
- Priority
- Call
- 069 268 0988
What we check first
Likely causes
- Scale in the sump, pump and spray bars
- Blocked spray bar holes reducing water distribution
- Water circuit not purging dissolved solids
- Weak water pump flow
- Hard or untreated water supply
How it is tested
Diagnostic sequence
- Descale water circuit and inspect spray bars
- Measure pump flow and current
- Check purge cycle operation
- Test water hardness
- Compare cube weight before and after descale
Repair route
Repair services in Lenasia
Plant
Machine types affected in Lenasia
- Cube Ice Machines Lenasia
- Flake Ice Machines Lenasia
- Nugget Ice Machines Lenasia
- Tube Ice Machines Lenasia
- Block Ice Machines Lenasia
- Gourmet & Ball Ice Machines Lenasia
- Undercounter Ice Machines Lenasia
- Modular Ice Machines & Bins Lenasia
- Water-Cooled Ice Machines Lenasia
- Remote Condenser Ice Machines Lenasia
Fault library
Other faults in Lenasia
- Ice Machine Not Making Ice Lenasia
- Ice Machine Not Harvesting Lenasia
- Ice Machine Low Output Lenasia
- Ice Machine Leaking Water Lenasia
- Noisy Ice Machine Lenasia
- Ice Machine Freezing Up Lenasia
- Ice Machine Tripping the Breaker Lenasia
- Ice With Off Taste or Smell Lenasia
- Ice Machine Overflowing Lenasia
- Small or Partial Cubes Lenasia
- Long Freeze Cycles Lenasia
- Ice Machine Compressor Failure Lenasia
- Ice Machine Refrigerant Leak Lenasia
- Flake Machine Auger or Gearbox Failure Lenasia
- Ice Melting in the Bin Lenasia
Coverage
Nearby areas
- Cloudy or Hollow Ice Cubes Bryanston Ext 7
- Cloudy or Hollow Ice Cubes Bryanston Ext 8
- Cloudy or Hollow Ice Cubes Bryanston Ext 11
- Cloudy or Hollow Ice Cubes Bryanston Ext 15
- Cloudy or Hollow Ice Cubes Morningside Ext
- Cloudy or Hollow Ice Cubes Morningside Manor
- Cloudy or Hollow Ice Cubes Morningside Ext 40
- Cloudy or Hollow Ice Cubes Morningside Hills
- Cloudy or Hollow Ice Cubes River Club
- Cloudy or Hollow Ice Cubes River Club Estate
- Cloudy or Hollow Ice Cubes Sandown Ext
- Cloudy or Hollow Ice Cubes Strathavon
FAQs
Frequently asked questions
What causes cloudy or hollow ice cubes?
The usual causes are scale in the sump, pump and spray bars, blocked spray bar holes reducing water distribution, water circuit not purging dissolved solids, weak water pump flow. Which one applies is settled on site by measurement, not guesswork.
How quickly can you attend in Lenasia?
Priority attendance applies to this fault. Call-outs are run from the central Johannesburg base, which keeps attendance windows short for kitchens in the northern and central suburbs. Call 069 268 0988 for the next available slot.
How is it diagnosed?
Descale water circuit and inspect spray bars; Measure pump flow and current; Check purge cycle operation; Test water hardness; Compare cube weight before and after descale.
Is this common on water-cooled ice machines?
Water-cooled plant hides high head pressure until the condenser scales up, at which point output collapses quickly. On water-cooled ice machines in Lenasia we see this fault regularly, usually alongside overdue descaling.
Which service will fix it?
Ice Machine Sanitising & Hygiene normally resolves it. Two to three hours per machine.
Can we keep operating in the meantime?
Sometimes — where the fault is a water-side problem the machine can often be run on reduced output until parts arrive. Where a compressor or leak is involved we advise buying in bagged ice while the repair is completed.
Cloudy or Hollow Ice Cubes in Lenasia
Solar-hybrid hot water diagnostics included.