Midrand · Priority attendance
Cloudy or Hollow Ice Cubes in Midrand
Cloudy or Hollow Ice Cubes in Midrand, Midrand & Centurion. Cubes are white, soft, hollow or misshapen.
Urgency for this fault is normally priority. Midrand and Centurion sit on the route between the Johannesburg and Pretoria runs, so attendance windows here are usually the shortest available.
The installed base here runs from single undercounter bar machines through to modular hotel plant and flake counters, so the first job is establishing exactly what is installed and how hard it is worked. Where a site is on borehole or stored water, hardness and sediment shorten descaling intervals sharply, which is why we take a hardness reading before setting a maintenance schedule.
We diagnose in order of likelihood rather than replacing parts speculatively: descale water circuit and inspect spray bars, then measure pump flow and current, then check purge cycle operation.
- Area
- Midrand, Midrand & Centurion
- Urgency
- Priority
- Call
- 069 268 0988
What we check first
Likely causes
- Scale in the sump, pump and spray bars
- Blocked spray bar holes reducing water distribution
- Water circuit not purging dissolved solids
- Weak water pump flow
- Hard or untreated water supply
How it is tested
Diagnostic sequence
- Descale water circuit and inspect spray bars
- Measure pump flow and current
- Check purge cycle operation
- Test water hardness
- Compare cube weight before and after descale
Repair route
Repair services in Midrand
Plant
Machine types affected in Midrand
- Cube Ice Machines Midrand
- Flake Ice Machines Midrand
- Nugget Ice Machines Midrand
- Tube Ice Machines Midrand
- Block Ice Machines Midrand
- Gourmet & Ball Ice Machines Midrand
- Undercounter Ice Machines Midrand
- Modular Ice Machines & Bins Midrand
- Water-Cooled Ice Machines Midrand
- Remote Condenser Ice Machines Midrand
Fault library
Other faults in Midrand
- Ice Machine Not Making Ice Midrand
- Ice Machine Not Harvesting Midrand
- Ice Machine Low Output Midrand
- Ice Machine Leaking Water Midrand
- Noisy Ice Machine Midrand
- Ice Machine Freezing Up Midrand
- Ice Machine Tripping the Breaker Midrand
- Ice With Off Taste or Smell Midrand
- Ice Machine Overflowing Midrand
- Small or Partial Cubes Midrand
- Long Freeze Cycles Midrand
- Ice Machine Compressor Failure Midrand
- Ice Machine Refrigerant Leak Midrand
- Flake Machine Auger or Gearbox Failure Midrand
- Ice Melting in the Bin Midrand
Coverage
Nearby areas
- Cloudy or Hollow Ice Cubes Waterfall Ridge
- Cloudy or Hollow Ice Cubes Carlswald
- Cloudy or Hollow Ice Cubes Carlswald North
- Cloudy or Hollow Ice Cubes Carlswald Estate
- Cloudy or Hollow Ice Cubes Kyalami Estate
- Cloudy or Hollow Ice Cubes Kyalami Hills
- Cloudy or Hollow Ice Cubes Kyalami Gardens
- Cloudy or Hollow Ice Cubes Blue Hills
- Cloudy or Hollow Ice Cubes Blue Hills Estate
- Cloudy or Hollow Ice Cubes Beaulieu
- Cloudy or Hollow Ice Cubes Beaulieu Estate
- Cloudy or Hollow Ice Cubes Noordwyk
FAQs
Frequently asked questions
What causes cloudy or hollow ice cubes?
The usual causes are scale in the sump, pump and spray bars, blocked spray bar holes reducing water distribution, water circuit not purging dissolved solids, weak water pump flow. Which one applies is settled on site by measurement, not guesswork.
How quickly can you attend in Midrand?
Priority attendance applies to this fault. Midrand and Centurion sit on the route between the Johannesburg and Pretoria runs, so attendance windows here are usually the shortest available. Call 069 268 0988 for the next available slot.
How is it diagnosed?
Descale water circuit and inspect spray bars; Measure pump flow and current; Check purge cycle operation; Test water hardness; Compare cube weight before and after descale.
Is this common on nugget ice machines?
Nugget plant is popular in healthcare because the ice is chewable, which also means the hygiene requirement on the dispense path is stricter. On nugget ice machines in Midrand we see this fault regularly, usually alongside overdue descaling.
Which service will fix it?
Ice Machine Installation normally resolves it. Typically one day for self-contained and modular plant; two to three with a remote condenser.
Can we keep operating in the meantime?
Sometimes — where the fault is a water-side problem the machine can often be run on reduced output until parts arrive. Where a compressor or leak is involved we advise buying in bagged ice while the repair is completed.
Cloudy or Hollow Ice Cubes in Midrand
Commissioning faults and control sequencing issues are common on newer plant here.