The Hill · Priority attendance
Cloudy or Hollow Ice Cubes in The Hill
Cloudy or Hollow Ice Cubes in The Hill, East Rand. Cubes are white, soft, hollow or misshapen.
Urgency for this fault is normally priority. Ekurhuleni visits are grouped by area so restaurant and factory ice plant can be attended on the same run.
The ice plant here is mostly estate clubhouses, guest houses, small restaurants and private bars, so the work is weighted towards undercounter and small modular machines. Where a site is on borehole or stored water, hardness and sediment shorten descaling intervals sharply, which is why we take a hardness reading before setting a maintenance schedule.
We diagnose in order of likelihood rather than replacing parts speculatively: descale water circuit and inspect spray bars, then measure pump flow and current, then check purge cycle operation.
- Area
- The Hill, East Rand
- Urgency
- Priority
- Call
- 069 268 0988
What we check first
Likely causes
- Scale in the sump, pump and spray bars
- Blocked spray bar holes reducing water distribution
- Water circuit not purging dissolved solids
- Weak water pump flow
- Hard or untreated water supply
How it is tested
Diagnostic sequence
- Descale water circuit and inspect spray bars
- Measure pump flow and current
- Check purge cycle operation
- Test water hardness
- Compare cube weight before and after descale
Repair route
Repair services in The Hill
Plant
Machine types affected in The Hill
- Cube Ice Machines The Hill
- Flake Ice Machines The Hill
- Nugget Ice Machines The Hill
- Tube Ice Machines The Hill
- Block Ice Machines The Hill
- Gourmet & Ball Ice Machines The Hill
- Undercounter Ice Machines The Hill
- Modular Ice Machines & Bins The Hill
- Water-Cooled Ice Machines The Hill
- Remote Condenser Ice Machines The Hill
Fault library
Other faults in The Hill
- Ice Machine Not Making Ice The Hill
- Ice Machine Not Harvesting The Hill
- Ice Machine Low Output The Hill
- Ice Machine Leaking Water The Hill
- Noisy Ice Machine The Hill
- Ice Machine Freezing Up The Hill
- Ice Machine Tripping the Breaker The Hill
- Ice With Off Taste or Smell The Hill
- Ice Machine Overflowing The Hill
- Small or Partial Cubes The Hill
- Long Freeze Cycles The Hill
- Ice Machine Compressor Failure The Hill
- Ice Machine Refrigerant Leak The Hill
- Flake Machine Auger or Gearbox Failure The Hill
- Ice Melting in the Bin The Hill
Coverage
Nearby areas
- Cloudy or Hollow Ice Cubes Mulbarton
- Cloudy or Hollow Ice Cubes Mulbarton Ext
- Cloudy or Hollow Ice Cubes Meyersdal
- Cloudy or Hollow Ice Cubes Meyersdal Eco Estate
- Cloudy or Hollow Ice Cubes Meyersdal Nature Estate
- Cloudy or Hollow Ice Cubes Meyersdal Crest
- Cloudy or Hollow Ice Cubes Meyersdal Ext
- Cloudy or Hollow Ice Cubes Winchester Hills
- Cloudy or Hollow Ice Cubes Winchester Hills Ext
- Cloudy or Hollow Ice Cubes Oakdene
- Cloudy or Hollow Ice Cubes Oakdene Ext
- Cloudy or Hollow Ice Cubes The Hill Ext
FAQs
Frequently asked questions
What causes cloudy or hollow ice cubes?
The usual causes are scale in the sump, pump and spray bars, blocked spray bar holes reducing water distribution, water circuit not purging dissolved solids, weak water pump flow. Which one applies is settled on site by measurement, not guesswork.
How quickly can you attend in The Hill?
Priority attendance applies to this fault. Ekurhuleni visits are grouped by area so restaurant and factory ice plant can be attended on the same run. Call 069 268 0988 for the next available slot.
How is it diagnosed?
Descale water circuit and inspect spray bars; Measure pump flow and current; Check purge cycle operation; Test water hardness; Compare cube weight before and after descale.
Is this common on block ice machines?
Block plant is the slowest ice to make and the slowest to melt, which is why it survives in transport and fishing duty. On block ice machines in The Hill we see this fault regularly, usually alongside overdue descaling.
Which service will fix it?
Ice Machine Servicing normally resolves it. Half a day per machine, including refill and a full production cycle.
Can we keep operating in the meantime?
Sometimes — where the fault is a water-side problem the machine can often be run on reduced output until parts arrive. Where a compressor or leak is involved we advise buying in bagged ice while the repair is completed.
Cloudy or Hollow Ice Cubes in The Hill
The Hill falls inside our core northern-suburb route, so response is normally same-day for loss-of-hot-water call-outs.