Alexandra · Priority attendance
Cloudy or Hollow Ice Cubes in Alexandra
Cloudy or Hollow Ice Cubes in Alexandra, Johannesburg. Cubes are white, soft, hollow or misshapen.
Urgency for this fault is normally priority. Call-outs are run from the central Johannesburg base, which keeps attendance windows short for kitchens in the northern and central suburbs.
The ice plant here is mostly estate clubhouses, guest houses, small restaurants and private bars, so the work is weighted towards undercounter and small modular machines. Where a site is on borehole or stored water, hardness and sediment shorten descaling intervals sharply, which is why we take a hardness reading before setting a maintenance schedule.
We diagnose in order of likelihood rather than replacing parts speculatively: descale water circuit and inspect spray bars, then measure pump flow and current, then check purge cycle operation.
- Area
- Alexandra, Johannesburg
- Urgency
- Priority
- Call
- 069 268 0988
What we check first
Likely causes
- Scale in the sump, pump and spray bars
- Blocked spray bar holes reducing water distribution
- Water circuit not purging dissolved solids
- Weak water pump flow
- Hard or untreated water supply
How it is tested
Diagnostic sequence
- Descale water circuit and inspect spray bars
- Measure pump flow and current
- Check purge cycle operation
- Test water hardness
- Compare cube weight before and after descale
Repair route
Repair services in Alexandra
Plant
Machine types affected in Alexandra
- Cube Ice Machines Alexandra
- Flake Ice Machines Alexandra
- Nugget Ice Machines Alexandra
- Tube Ice Machines Alexandra
- Block Ice Machines Alexandra
- Gourmet & Ball Ice Machines Alexandra
- Undercounter Ice Machines Alexandra
- Modular Ice Machines & Bins Alexandra
- Water-Cooled Ice Machines Alexandra
- Remote Condenser Ice Machines Alexandra
Fault library
Other faults in Alexandra
- Ice Machine Not Making Ice Alexandra
- Ice Machine Not Harvesting Alexandra
- Ice Machine Low Output Alexandra
- Ice Machine Leaking Water Alexandra
- Noisy Ice Machine Alexandra
- Ice Machine Freezing Up Alexandra
- Ice Machine Tripping the Breaker Alexandra
- Ice With Off Taste or Smell Alexandra
- Ice Machine Overflowing Alexandra
- Small or Partial Cubes Alexandra
- Long Freeze Cycles Alexandra
- Ice Machine Compressor Failure Alexandra
- Ice Machine Refrigerant Leak Alexandra
- Flake Machine Auger or Gearbox Failure Alexandra
- Ice Melting in the Bin Alexandra
Coverage
Nearby areas
- Cloudy or Hollow Ice Cubes Craighall North
- Cloudy or Hollow Ice Cubes Melrose
- Cloudy or Hollow Ice Cubes Melrose North
- Cloudy or Hollow Ice Cubes Melrose Estate
- Cloudy or Hollow Ice Cubes Melrose Arch
- Cloudy or Hollow Ice Cubes Birdhaven
- Cloudy or Hollow Ice Cubes Oaklands
- Cloudy or Hollow Ice Cubes The Gardens
- Cloudy or Hollow Ice Cubes Forest Town
- Cloudy or Hollow Ice Cubes Riviera
- Cloudy or Hollow Ice Cubes Waverley
- Cloudy or Hollow Ice Cubes Norwood
FAQs
Frequently asked questions
What causes cloudy or hollow ice cubes?
The usual causes are scale in the sump, pump and spray bars, blocked spray bar holes reducing water distribution, water circuit not purging dissolved solids, weak water pump flow. Which one applies is settled on site by measurement, not guesswork.
How quickly can you attend in Alexandra?
Priority attendance applies to this fault. Call-outs are run from the central Johannesburg base, which keeps attendance windows short for kitchens in the northern and central suburbs. Call 069 268 0988 for the next available slot.
How is it diagnosed?
Descale water circuit and inspect spray bars; Measure pump flow and current; Check purge cycle operation; Test water hardness; Compare cube weight before and after descale.
Is this common on gourmet & ball ice machines?
Clarity is a water-quality outcome, so filtration and regular descaling matter more on gourmet plant than on any other type. On gourmet & ball ice machines in Alexandra we see this fault regularly, usually alongside overdue descaling.
Which service will fix it?
Ice Machine Replacement normally resolves it. One to three days depending on access and configuration.
Can we keep operating in the meantime?
Sometimes — where the fault is a water-side problem the machine can often be run on reduced output until parts arrive. Where a compressor or leak is involved we advise buying in bagged ice while the repair is completed.
Cloudy or Hollow Ice Cubes in Alexandra
Fast attendance from the nearby Sandton and Wynberg areas.