Reyds.Heat pumps · Boilers · Steam

Edenvale · Priority attendance

Cloudy or Hollow Ice Cubes in Edenvale

Cloudy or Hollow Ice Cubes in Edenvale, East Rand. Cubes are white, soft, hollow or misshapen.

Urgency for this fault is normally priority. Ekurhuleni visits are grouped by area so restaurant and factory ice plant can be attended on the same run.

The installed base here runs from single undercounter bar machines through to modular hotel plant and flake counters, so the first job is establishing exactly what is installed and how hard it is worked. Where a site is on borehole or stored water, hardness and sediment shorten descaling intervals sharply, which is why we take a hardness reading before setting a maintenance schedule.

We diagnose in order of likelihood rather than replacing parts speculatively: descale water circuit and inspect spray bars, then measure pump flow and current, then check purge cycle operation.

Area
Edenvale, East Rand
Urgency
Priority
Call
069 268 0988

What we check first

Likely causes

  • Scale in the sump, pump and spray bars
  • Blocked spray bar holes reducing water distribution
  • Water circuit not purging dissolved solids
  • Weak water pump flow
  • Hard or untreated water supply

How it is tested

Diagnostic sequence

  • Descale water circuit and inspect spray bars
  • Measure pump flow and current
  • Check purge cycle operation
  • Test water hardness
  • Compare cube weight before and after descale

FAQs

Frequently asked questions

What causes cloudy or hollow ice cubes?

The usual causes are scale in the sump, pump and spray bars, blocked spray bar holes reducing water distribution, water circuit not purging dissolved solids, weak water pump flow. Which one applies is settled on site by measurement, not guesswork.

How quickly can you attend in Edenvale?

Priority attendance applies to this fault. Ekurhuleni visits are grouped by area so restaurant and factory ice plant can be attended on the same run. Call 069 268 0988 for the next available slot.

How is it diagnosed?

Descale water circuit and inspect spray bars; Measure pump flow and current; Check purge cycle operation; Test water hardness; Compare cube weight before and after descale.

Is this common on water-cooled ice machines?

Water-cooled plant hides high head pressure until the condenser scales up, at which point output collapses quickly. On water-cooled ice machines in Edenvale we see this fault regularly, usually alongside overdue descaling.

Which service will fix it?

Ice Machine Replacement normally resolves it. One to three days depending on access and configuration.

Can we keep operating in the meantime?

Sometimes — where the fault is a water-side problem the machine can often be run on reduced output until parts arrive. Where a compressor or leak is involved we advise buying in bagged ice while the repair is completed.

Cloudy or Hollow Ice Cubes in Edenvale

Calorifier coil and control valve repairs are frequent in this belt.