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Mondeor Ext · Priority attendance

Cloudy or Hollow Ice Cubes in Mondeor Ext

Cloudy or Hollow Ice Cubes in Mondeor Ext, East Rand. Cubes are white, soft, hollow or misshapen.

Urgency for this fault is normally priority. Ekurhuleni visits are grouped by area so restaurant and factory ice plant can be attended on the same run.

The ice plant here is mostly estate clubhouses, guest houses, small restaurants and private bars, so the work is weighted towards undercounter and small modular machines. Filtration sized on measured hardness and throughput is the cheapest protection available for an ice machine's water circuit and pump.

We diagnose in order of likelihood rather than replacing parts speculatively: descale water circuit and inspect spray bars, then measure pump flow and current, then check purge cycle operation.

Area
Mondeor Ext, East Rand
Urgency
Priority
Call
069 268 0988

What we check first

Likely causes

  • Scale in the sump, pump and spray bars
  • Blocked spray bar holes reducing water distribution
  • Water circuit not purging dissolved solids
  • Weak water pump flow
  • Hard or untreated water supply

How it is tested

Diagnostic sequence

  • Descale water circuit and inspect spray bars
  • Measure pump flow and current
  • Check purge cycle operation
  • Test water hardness
  • Compare cube weight before and after descale

FAQs

Frequently asked questions

What causes cloudy or hollow ice cubes?

The usual causes are scale in the sump, pump and spray bars, blocked spray bar holes reducing water distribution, water circuit not purging dissolved solids, weak water pump flow. Which one applies is settled on site by measurement, not guesswork.

How quickly can you attend in Mondeor Ext?

Priority attendance applies to this fault. Ekurhuleni visits are grouped by area so restaurant and factory ice plant can be attended on the same run. Call 069 268 0988 for the next available slot.

How is it diagnosed?

Descale water circuit and inspect spray bars; Measure pump flow and current; Check purge cycle operation; Test water hardness; Compare cube weight before and after descale.

Is this common on undercounter ice machines?

The most common fault on undercounter machines is not a fault at all: enclosed cabinetry starving the condenser of air. On undercounter ice machines in Mondeor Ext we see this fault regularly, usually alongside overdue descaling.

Which service will fix it?

Ice Machine Descaling normally resolves it. Two to four hours per machine.

Can we keep operating in the meantime?

Sometimes — where the fault is a water-side problem the machine can often be run on reduced output until parts arrive. Where a compressor or leak is involved we advise buying in bagged ice while the repair is completed.

Cloudy or Hollow Ice Cubes in Mondeor Ext

Attendance in Mondeor Ext is grouped with other Alberton call-outs, which usually means a same-day or next-morning slot.