Cloudy or Hollow Ice Cubes in Norscot

The usual causes are scale in the sump, pump and spray bars, blocked spray bar holes reducing water distribution, water circuit not purging dissolved solids, weak water pump flow. Which one applies is settled on site by measurement, not guesswork.

Priority attendance applies to this fault. Call-outs are run from the central Johannesburg base, which keeps attendance windows short for kitchens in the northern and central suburbs. Call 069 268 0988 for the next available slot.

Descale water circuit and inspect spray bars; Measure pump flow and current; Check purge cycle operation; Test water hardness; Compare cube weight before and after descale.

Flake plant fails mechanically more often than refrigeration-wise: water seals, bearings and gearboxes are the parts that decide machine life. On flake ice machines in Norscot we see this fault regularly, usually alongside overdue descaling.

Ice Machine Maintenance Contracts normally resolves it. Standard visits are two to four hours per machine on a fixed schedule.

Sometimes — where the fault is a water-side problem the machine can often be run on reduced output until parts arrive. Where a compressor or leak is involved we advise buying in bagged ice while the repair is completed.