Randfontein · Priority attendance
Cloudy or Hollow Ice Cubes in Randfontein
Cloudy or Hollow Ice Cubes in Randfontein, West Rand. Cubes are white, soft, hollow or misshapen.
Urgency for this fault is normally priority. West Rand attendance carries fuller van stock — inlet valves, pumps, thermostats and fan motors — because parts runs back to Johannesburg cost half a day.
The installed base here is production duty — flake, tube and block plant tied into food processing, cold rooms and process cooling — which means three-phase machines and planned rather than reactive maintenance. Water in this part of Gauteng is moderately hard, so scale on evaporator plates, spray bars and float valves is the single most common reason output drifts below the plate rating.
We diagnose in order of likelihood rather than replacing parts speculatively: descale water circuit and inspect spray bars, then measure pump flow and current, then check purge cycle operation.
- Area
- Randfontein, West Rand
- Urgency
- Priority
- Call
- 069 268 0988
What we check first
Likely causes
- Scale in the sump, pump and spray bars
- Blocked spray bar holes reducing water distribution
- Water circuit not purging dissolved solids
- Weak water pump flow
- Hard or untreated water supply
How it is tested
Diagnostic sequence
- Descale water circuit and inspect spray bars
- Measure pump flow and current
- Check purge cycle operation
- Test water hardness
- Compare cube weight before and after descale
Repair route
Repair services in Randfontein
Plant
Machine types affected in Randfontein
- Cube Ice Machines Randfontein
- Flake Ice Machines Randfontein
- Nugget Ice Machines Randfontein
- Tube Ice Machines Randfontein
- Block Ice Machines Randfontein
- Gourmet & Ball Ice Machines Randfontein
- Undercounter Ice Machines Randfontein
- Modular Ice Machines & Bins Randfontein
- Water-Cooled Ice Machines Randfontein
- Remote Condenser Ice Machines Randfontein
Fault library
Other faults in Randfontein
- Ice Machine Not Making Ice Randfontein
- Ice Machine Not Harvesting Randfontein
- Ice Machine Low Output Randfontein
- Ice Machine Leaking Water Randfontein
- Noisy Ice Machine Randfontein
- Ice Machine Freezing Up Randfontein
- Ice Machine Tripping the Breaker Randfontein
- Ice With Off Taste or Smell Randfontein
- Ice Machine Overflowing Randfontein
- Small or Partial Cubes Randfontein
- Long Freeze Cycles Randfontein
- Ice Machine Compressor Failure Randfontein
- Ice Machine Refrigerant Leak Randfontein
- Flake Machine Auger or Gearbox Failure Randfontein
- Ice Melting in the Bin Randfontein
Coverage
Nearby areas
- Cloudy or Hollow Ice Cubes Krugersdorp
- Cloudy or Hollow Ice Cubes Florida
- Cloudy or Hollow Ice Cubes Honeydew
- Cloudy or Hollow Ice Cubes Ruimsig
- Cloudy or Hollow Ice Cubes Roodepoort West
- Cloudy or Hollow Ice Cubes Roodepoort
- Cloudy or Hollow Ice Cubes Magaliessig Ext
- Cloudy or Hollow Ice Cubes Paulshof
- Cloudy or Hollow Ice Cubes Paulshof Ext
- Cloudy or Hollow Ice Cubes Rosebank Ext
- Cloudy or Hollow Ice Cubes Parkwood
- Cloudy or Hollow Ice Cubes Parkwood Estate
FAQs
Frequently asked questions
What causes cloudy or hollow ice cubes?
The usual causes are scale in the sump, pump and spray bars, blocked spray bar holes reducing water distribution, water circuit not purging dissolved solids, weak water pump flow. Which one applies is settled on site by measurement, not guesswork.
How quickly can you attend in Randfontein?
Priority attendance applies to this fault. West Rand attendance carries fuller van stock — inlet valves, pumps, thermostats and fan motors — because parts runs back to Johannesburg cost half a day. Call 069 268 0988 for the next available slot.
How is it diagnosed?
Descale water circuit and inspect spray bars; Measure pump flow and current; Check purge cycle operation; Test water hardness; Compare cube weight before and after descale.
Is this common on gourmet & ball ice machines?
Clarity is a water-quality outcome, so filtration and regular descaling matter more on gourmet plant than on any other type. On gourmet & ball ice machines in Randfontein we see this fault regularly, usually alongside overdue descaling.
Which service will fix it?
Ice Machine Maintenance Contracts normally resolves it. Standard visits are two to four hours per machine on a fixed schedule.
Can we keep operating in the meantime?
Sometimes — where the fault is a water-side problem the machine can often be run on reduced output until parts arrive. Where a compressor or leak is involved we advise buying in bagged ice while the repair is completed.
Cloudy or Hollow Ice Cubes in Randfontein
Water quality testing is included with maintenance in this area.