Greenstone · Priority attendance
Cloudy or Hollow Ice Cubes in Greenstone
Cloudy or Hollow Ice Cubes in Greenstone, East Rand. Cubes are white, soft, hollow or misshapen.
Urgency for this fault is normally priority. Ekurhuleni visits are grouped by area so restaurant and factory ice plant can be attended on the same run.
The installed base here is hospitality and retail: bar and restaurant cube machines, hotel modular plant on bins, and flake machines behind fish and meat counters. Where a site is on borehole or stored water, hardness and sediment shorten descaling intervals sharply, which is why we take a hardness reading before setting a maintenance schedule.
We diagnose in order of likelihood rather than replacing parts speculatively: descale water circuit and inspect spray bars, then measure pump flow and current, then check purge cycle operation.
- Area
- Greenstone, East Rand
- Urgency
- Priority
- Call
- 069 268 0988
What we check first
Likely causes
- Scale in the sump, pump and spray bars
- Blocked spray bar holes reducing water distribution
- Water circuit not purging dissolved solids
- Weak water pump flow
- Hard or untreated water supply
How it is tested
Diagnostic sequence
- Descale water circuit and inspect spray bars
- Measure pump flow and current
- Check purge cycle operation
- Test water hardness
- Compare cube weight before and after descale
Repair route
Repair services in Greenstone
Plant
Machine types affected in Greenstone
- Cube Ice Machines Greenstone
- Flake Ice Machines Greenstone
- Nugget Ice Machines Greenstone
- Tube Ice Machines Greenstone
- Block Ice Machines Greenstone
- Gourmet & Ball Ice Machines Greenstone
- Undercounter Ice Machines Greenstone
- Modular Ice Machines & Bins Greenstone
- Water-Cooled Ice Machines Greenstone
- Remote Condenser Ice Machines Greenstone
Fault library
Other faults in Greenstone
- Ice Machine Not Making Ice Greenstone
- Ice Machine Not Harvesting Greenstone
- Ice Machine Low Output Greenstone
- Ice Machine Leaking Water Greenstone
- Noisy Ice Machine Greenstone
- Ice Machine Freezing Up Greenstone
- Ice Machine Tripping the Breaker Greenstone
- Ice With Off Taste or Smell Greenstone
- Ice Machine Overflowing Greenstone
- Small or Partial Cubes Greenstone
- Long Freeze Cycles Greenstone
- Ice Machine Compressor Failure Greenstone
- Ice Machine Refrigerant Leak Greenstone
- Flake Machine Auger or Gearbox Failure Greenstone
- Ice Melting in the Bin Greenstone
Coverage
Nearby areas
- Cloudy or Hollow Ice Cubes Bassonia Rock
- Cloudy or Hollow Ice Cubes Mondeor
- Cloudy or Hollow Ice Cubes Mondeor Ext
- Cloudy or Hollow Ice Cubes Mondeor Ridge
- Cloudy or Hollow Ice Cubes Mulbarton
- Cloudy or Hollow Ice Cubes Mulbarton Ext
- Cloudy or Hollow Ice Cubes Meyersdal
- Cloudy or Hollow Ice Cubes Meyersdal Eco Estate
- Cloudy or Hollow Ice Cubes Meyersdal Nature Estate
- Cloudy or Hollow Ice Cubes Meyersdal Crest
- Cloudy or Hollow Ice Cubes Meyersdal Ext
- Cloudy or Hollow Ice Cubes Winchester Hills
FAQs
Frequently asked questions
What causes cloudy or hollow ice cubes?
The usual causes are scale in the sump, pump and spray bars, blocked spray bar holes reducing water distribution, water circuit not purging dissolved solids, weak water pump flow. Which one applies is settled on site by measurement, not guesswork.
How quickly can you attend in Greenstone?
Priority attendance applies to this fault. Ekurhuleni visits are grouped by area so restaurant and factory ice plant can be attended on the same run. Call 069 268 0988 for the next available slot.
How is it diagnosed?
Descale water circuit and inspect spray bars; Measure pump flow and current; Check purge cycle operation; Test water hardness; Compare cube weight before and after descale.
Is this common on tube ice machines?
Tube plant is production equipment: downtime is measured in lost tonnes, so planned maintenance is far cheaper than breakdown attendance. On tube ice machines in Greenstone we see this fault regularly, usually alongside overdue descaling.
Which service will fix it?
Ice Machine Replacement normally resolves it. One to three days depending on access and configuration.
Can we keep operating in the meantime?
Sometimes — where the fault is a water-side problem the machine can often be run on reduced output until parts arrive. Where a compressor or leak is involved we advise buying in bagged ice while the repair is completed.
Cloudy or Hollow Ice Cubes in Greenstone
Medical facility hot water compliance checks available.